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Web, Android and iOS

SecureViewIQ Support

Find help for SecureViewIQ account access, evidence uploads, reports, subscriptions, and the Android and iOS companion apps. Organization administrators provision mobile access and manage subscription changes.

Sign-in help

Sign in with the email, username, or linked Google account provided by your organization. If Google reports that an organization account is required, ask your SecureViewIQ administrator to provision or link that email before trying again. Password-reset codes are available from the sign-in screen.

Uploads and reports

File selection uses the phone or tablet's system file picker. Exported reports use the native save or share sheet. SecureViewIQ does not request broad device-storage access. Only upload evidence you are authorized to process for your organization.

Plans and billing

The mobile apps do not sell subscriptions, create accounts, or provide external checkout links. Contact your organization administrator for account provisioning, entitlement, subscription, or billing questions.

Privacy and account requests

Review the Privacy Policy for information about data processing and available controls. For verified access, correction, or deletion requests, contact contact@secureviewiq.com or your organization administrator.

Contact support

Email support@secureviewiq.com. Include your organization name, device type, operating-system version, app version, and a description of the problem. Do not email passwords, authentication codes, API keys, or sensitive incident evidence.

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